Frequently Asked Question

Can a PFI Company perform subsequent PFI investigations for the same entity?
PFI Companies must adhere to the independence requirements of the PFI program as defined in the PFI Qualification Requirements and PFI Program Guide. Whether a PFI Company can conduct a PFI investigation more than once on the same entity will depend on circumstance. For example; if during an investigation the PFI Company carried out work which impacted the PCI DSS compliance status of the entity, and the entity subsequently identifies or suspects a breach, that PFI Company may not be able to satisfy the independence requirements for a subsequent investigation.
Each payment brand has their own rules when a PFI must be engaged, and merchants should consult their compliance-accepting entity (acquirer and/or the payment brands) concerning any issues which may influence a PFI Company's ability to perform an independent investigation, including instances where there is continuation of breach/re-breach after a PFI Final Report has been issued.'
Payment brand contact details are provided in FAQ #1142 How do I contact the payment card brands?
Related
-
What are the expectations for entities when assigning risk rankings to vulnerabilities and resolving or addressing those vulnerabilities?
-
Is phishing-resistant authentication alone acceptable as multi-factor authentication for PCI DSS Requirements 8.4.1 and 8.4.3?
-
Are passkeys synced across devices, implemented according to the FIDO2 requirements, acceptable for use as phishing-resistant authentication to meet PCI DSS Requirement 8.4.2?
Featured FAQ Articles
Featured
-
Do PCI DSS requirements for keyed cryptographic hashing apply to previously hashed PANs?
-
Is the PCI DSS Attestation of Compliance intended to be shared?
-
How does an entity report the results of a PCI DSS assessment for new requirements that are noted in PCI DSS as best practices until a future date?
-
Where do I direct questions about complying with PCI standards?
-
Can SAQ eligibility criteria be used as a guide for determining applicability of PCI DSS requirements for merchant assessments documented in a Report on Compliance?
Most Popular
-
What are the expectations for entities when assigning risk rankings to vulnerabilities and resolving or addressing those vulnerabilities?
-
Is phishing-resistant authentication alone acceptable as multi-factor authentication for PCI DSS Requirements 8.4.1 and 8.4.3?
-
Are passkeys synced across devices, implemented according to the FIDO2 requirements, acceptable for use as phishing-resistant authentication to meet PCI DSS Requirement 8.4.2?
-
How should PCI DSS v4.x requirements noted as superseded by another requirement be reported after 31 March 2025?
-
Are providers of third-party scripts for e-commerce environments considered third-party service providers for PCI DSS Requirements 12.8 and 12.9?
Most Recently Updated
-
What are the expectations for entities when assigning risk rankings to vulnerabilities and resolving or addressing those vulnerabilities?
-
Can SAQ eligibility criteria be used as a guide for determining applicability of PCI DSS requirements for merchant assessments documented in a Report on Compliance?
-
Is phishing-resistant authentication alone acceptable as multi-factor authentication for PCI DSS Requirements 8.4.1 and 8.4.3?
-
Are passkeys synced across devices, implemented according to the FIDO2 requirements, acceptable for use as phishing-resistant authentication to meet PCI DSS Requirement 8.4.2?
-
How should PCI DSS v4.x requirements noted as superseded by another requirement be reported after 31 March 2025?