PCI Security Standards Council®

Contact Us

Frequently Asked Questions

If you are a merchant who has received a letter informing you of fees to certify PCI compliance, please be advised that the PCI Security Standards Council has no jurisdiction over these charges, nor does it take any part in the certification of PCI compliance. Any questions regarding fees charged to your account should be addressed directly with your payment card brand or acquiring bank.

Global Headquarters Address

PCI Security Standards Council, LLC
401 Edgewater Place
Suite 600
Wakefield, MA USA 01880
Phone: +1-781-876-8855
Merchant Validation Inquiries: +1-781-876-8855 option 1

Regional Contacts

Europe: Jeremy King, VP, Regional Head for Europe
Email: europe@pcisecuritystandards.org

Brazil: Carlos Caetano, Associate Director - Brazil
Email: brazil@pcisecuritystandards.org

India: Nitin Bhatnagar, Associate Director - India
Email: india@pcisecuritystandards.org

Japan: Ryoji Ihara, Associate Director - Japan
Email: japan@pcisecuritystandards.org

Training and Qualification Programs

PCI Training Programs:
Phone: +1-781-876-8855 option 5
Email: training@pcisecuritystandards.org

3DS Assessor:
Phone: +1-781-876-8855 option 3
Email: 3DS@pcisecuritystandards.org

Approved Scanning Vendor (ASV):
Phone: +1-781-876-8855 option 3
Email: asv@pcisecuritystandards.org

Card Production Security Assessor:
Phone: +1-781-876-8855 option 3
Email: pcicard@pcisecuritystandards.org

Internal Security Assessors (ISA):
Phone: +1-781-876-8855 option 3
Email: isa@pcisecuritystandards.org

PCI Forensic Investigator (PFI):
Phone: +1-781-876-8855 option 3
Email: pfi@pcisecuritystandards.org

PCI Professional (PCIP):
Phone: +1-781-876-8855 option 3
Email: pcip@pcisecuritystandards.org

Qualified Integrators and Resellers (QIR):
Phone: +1-781-876-8855 option 3
Email: qir@pcisecuritystandards.org

Qualified PIN Assessor:
Phone: +1-781-876-8855 option 3
Email: pcipin@pcisecuritystandards.org

Qualified Security Assessor (QSA):
Phone: +1-781-876-8855 option 3
Email: qsa@pcisecuritystandards.org

Software Security Framework Assessor:
Phone: +1-781-876-8855 option 3
Email: software@pcisecuritystandards.org

Software & Hardware Validation Programs

3DS Software Development Kits:
Phone: +1-781-876-8855 option 3
Email: 3DS@pcisecuritystandards.org

Card Production:
Email: pcicard@pcisecuritystandards.org

Payment Application (PA-QSA/PA-DSS):
Phone: +1-781-876-8855 option 3
Email: pa-dss@pcisecuritystandards.org

PIN Transaction Security (PTS):
Phone: +1-781-876-8855 option 3
Email: pcipts@pcisecuritystandards.org

Point-to-Point Encryption (P2PE):
Phone: +1-781-876-8855 option 3
Email: p2pe@pcisecuritystandards.org

Software-Based PIN Entry on COTS (SPoC):
Email: spoc@pcisecuritystandards.org

Card Payment Queries

PCI SSC Payments Team
Phone: +1-781-876-8855 option 7
Email: payments@pcisecuritystandards.org

Get Involved

Participating Organization (PO) Program:
Phone: +1-781-876-8855 option 2
Email: participation@pcisecuritystandards.org

Speaking Opportunities:
Phone: +1-781-876-6224
Email: pcispeaking@pcisecuritystandards.org

Community Meeting:
Phone: +1-781-876-8855 option 4
Email: pcicm@pcisecuritystandards.org

Board of Advisors:
Email: boa@pcisecuritystandards.org

Press and Analyst Inquiries:
Contact: Lindsay Goodspeed
Email: press@pcisecuritystandards.org

PCI Translations:
Email: Translations@pcisecuritystandards.org

Have a question? Visit our Help Center to see frequently asked questions.

Having a technical issue with the website?

Email: webmanager@pcisecuritystandards.org

Our website uses both essential and non-essential cookies (further described in our Privacy Policy) to analyze use of our products and services. By clicking “ACCEPT” below, you are agreeing to our use of non-essential cookies to provide third parties with information about your usage and activities. If you click “DECLINE” below, we will continue to use essential cookies for the operation of the website.