PCI Security Standards Council®

Contact Us

Frequently Asked Questions

If you are a merchant who has received a letter informing you of fees to certify PCI compliance, please be advised that the PCI Security Standards Council has no jurisdiction over these charges, nor does it take any part in the certification of PCI compliance. Any questions regarding fees charged to your account should be addressed directly with your payment card brand or acquiring bank.

PCI Security Standards Council, LLC
401 Edgewater Place
Suite 600
Wakefield, MA USA 01880
Phone: +1-781-876-8855
Merchant Validation Inquiries: +1-781-876-8855 option 1

Training and Qualification Programs

PCI Training Programs:
Phone: +1-781-876-8855 option 5
Email: training@pcisecuritystandards.org

Approved Scanning Vendor (ASV):
Phone: +1-781-876-8855 option 3
Email: asv@pcisecuritystandards.org

Internal Security Assessors (ISA):
Phone: +1-781-876-8855 option 3
Email: isa@pcisecuritystandards.org

PCI Forensic Investigator (PFI):
Phone: +1-781-876-8855 option 3
Email: pfi@pcisecuritystandards.org

PCI Professional (PCIP):
Phone: +1-781-876-8855 option 3
Email: pcip@pcisecuritystandards.org

Qualified Integrators and Resellers (QIR):
Phone: +1-781-876-8855 option 3
Email: qir@pcisecuritystandards.org

Qualified Security Assessor (QSA):
Phone: +1-781-876-8855 option 3
Email: qsa@pcisecuritystandards.org

Software & Hardware Validation Programs

Card Production:
Email: pcicard@pcisecuritystandards.org

Payment Application (PA-QSA/PA-DSS):
Phone: +1-781-876-8855 option 3
Email: pa-dss@pcisecuritystandards.org

PIN Transaction Security (PTS):
Phone: +1-781-876-8855 option 3
Email: pcipts@pcisecuritystandards.org

Point-to-Point Encryption (P2PE):
Phone: +1-781-876-8855 option 3
Email: p2pe@pcisecuritystandards.org

Get Involved

Participating Organization (PO) Program:
Phone: +1-781-876-8855 option 2
Email: participation@pcisecuritystandards.org

Speaking Opportunities:
Phone: +1-781-876-6224
Email: pcispeaking@pcisecuritystandards.org

Community Meeting:
Phone: +1-781-876-8855 option 4
Email: pcicm@pcisecuritystandards.org

Board of Advisors:
Email: boa@pcisecuritystandards.org

Press and Analyst Inquiries:
Contact: Laura K. Johnson and Lindsay Goodspeed
Email: press@pcisecuritystandards.org

PCI Translations:
Email: Translations@pcisecuritystandards.org

Have a question? Visit our Help Center to see frequently asked questions.

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Email: webmanager@pcisecuritystandards.org