Frequently Asked Question

Entities should always contact their acquirer or the payment brands directly for information about their compliance programs and reporting requirements. Contact details for the payment brands can be found in FAQ #1142 How do I contact the payment card brands?
As clarifications and additional guidance provided in updated PCI DSS versions may facilitate the implementation of requirements and address current threats, organizations are strongly encouraged to complete their transition to the most current PCI DSS version as early as possible.

Also refer to the following related FAQs:

• FAQ 1564: How does an entity report the results of a PCI DSS assessment for new requirements that are noted in PCI DSS as best practices until a future date?

• FAQ 1563: What should an entity do if its PCI DSS v3.2.1 assessment will not be complete prior to that standard’s retirement date of 31 March 2024?

• FAQ 1328: What version of PCI DSS should I use?

• FAQ 1565: Does an entity’s PCI DSS assessment result expire when the standard against which the entity was assessed is retired?