Frequently Asked Question
How do I contact the payment card brands?
Contact the applicable payment brands and/or acquirer (merchant bank) for more information about PCI compliance programs.
Contact details for the PCI SSC Participating Payment Brands are provided below:
Website: http://www.americanexpress.com/datasecurity
Email: AmericanExpressCompliance@securetrust.com
Website: https://www.discovernetwork.com/en-us/
For questions about the DISC program:
https://www.discovernetwork.com/en-us/business-resources/fraud-security/pci-rules-regulations/
Email: DISCCompliance@discover.com
Website: http://www.global.jcb/en/products/security/data-security-program/
Email: riskmanagement@jcb.co.jp
Website: http://www.mastercard.com/sdp
Email: sdp@mastercard.com
Asia Pacific
For Merchant Requirements
Website: https://www.visa.com.sg/support/small-business/security-compliance.html
Email: vpssais@visa.com
For Service Provider Requirements
Website: https://www.visa.com.sg/partner-with-us/pci-dss-compliance-information.html
Email: pciagents@visa.com
Canada and the U.S.
Website: http://www.visa.com/cisp
Email: cisp@visa.com
Central Europe, Middle East, & Africa
Website: http://www.visa.com/cisp
Email: pcicemea@visa.com
Europe
Website: http://www.visaeurope.com/ais
Email: datasecuritystandards@visa.com - for member and merchant requirements
Email: pcidsseurope@visa.com - for service provider requirements
Latin America and the Caribbean
Website: http://www.visa.com/cisp
Email: aislac@visa.com
Visa PIN Security Program
Website: http://www.visa.com/pin
______________________________________________________________
For information about PCI SSC Affiliate Members, please refer to the
following link: https://www.pcisecuritystandards.org/get_involved/affiliate_members.php
Contact details for the PCI SSC Participating Payment Brands are provided below:
American Express
Website: http://www.americanexpress.com/datasecurity
Email: AmericanExpressCompliance@securetrust.com
Discover
Website: https://www.discovernetwork.com/en-us/
For questions about the DISC program:
https://www.discovernetwork.com/en-us/business-resources/fraud-security/pci-rules-regulations/
Email: DISCCompliance@discover.com
JCB
Website: http://www.global.jcb/en/products/security/data-security-program/
Email: riskmanagement@jcb.co.jp
Mastercard
Website: http://www.mastercard.com/sdp
Email: sdp@mastercard.com
UnionPay
Visa
Asia Pacific
For Merchant Requirements
Website: https://www.visa.com.sg/support/small-business/security-compliance.html
Email: vpssais@visa.com
For Service Provider Requirements
Website: https://www.visa.com.sg/partner-with-us/pci-dss-compliance-information.html
Email: pciagents@visa.com
Canada and the U.S.
Website: http://www.visa.com/cisp
Email: cisp@visa.com
Central Europe, Middle East, & Africa
Website: http://www.visa.com/cisp
Email: pcicemea@visa.com
Europe
Website: http://www.visaeurope.com/ais
Email: datasecuritystandards@visa.com - for member and merchant requirements
Email: pcidsseurope@visa.com - for service provider requirements
Latin America and the Caribbean
Website: http://www.visa.com/cisp
Email: aislac@visa.com
Visa PIN Security Program
Website: http://www.visa.com/pin
______________________________________________________________
For information about PCI SSC Affiliate Members, please refer to the
following link: https://www.pcisecuritystandards.org/get_involved/affiliate_members.php
November 2021
Article Number: 1142
