Frequently Asked Question
Are entities expected to do onsite audits of personnel work-from-home environments?
No, entities are not expected to conduct onsite assessments of work-from-home (WFH) environments, as home environments are not owned or controlled by the entity.
Entities are expected to have controls and processes in place governing how personnel working from home access payment card account data. Controls and processes should also be implemented to provide assurance that payment card account data is protected in accordance with applicable security requirements.
See also the following FAQs:
FAQ 1494: For personnel working from home, is the work-from-home environment considered a "sensitive area" for PCI DSS Requirement 9?
FAQ 1495: Is an assessor required to visit work-from-home environments to determine if personnel are meeting PCI DSS requirements?
Featured FAQ Articles
Featured
-
Do PCI DSS requirements for keyed cryptographic hashing apply to previously hashed PANs?
-
Is the PCI DSS Attestation of Compliance intended to be shared?
-
How does an entity report the results of a PCI DSS assessment for new requirements that are noted in PCI DSS as best practices until a future date?
-
Where do I direct questions about complying with PCI standards?
-
Can SAQ eligibility criteria be used for determining applicability of PCI DSS requirements for assessments documented in a Report on Compliance?
Most Popular
-
What evidence is a TPSP expected to provide to customers to demonstrate PCI DSS compliance?
-
Does PCI SSC consider guidance from other standards organizations when making updates to PCI standards?
-
If an organization provides software or functionality that runs on a consumer's device (for example, smartphones, tablets, or laptops) and is used to accept payment account data, can the organization store card verification codes for those consumers?
-
Do PCI DSS requirements for keyed cryptographic hashing apply to previously hashed PANs?
-
Can a compensating control be used for requirements with a periodic or defined frequency, where an entity did not perform the activity within the required timeframe?
Most Recently Updated
-
Where can I find the current version of PCI DSS?
-
Why are there multiple PCI DSS Self-assessment Questionnaires (SAQs)?
-
What is a PCI DSS Self-Assessment Questionnaire?
-
Are Mobile Payments on COTS (MPoC) solutions, Software-based PIN Entry on COTS (SPoC)™ solutions, or Contactless Payments on COTS (CPoC™) solutions eligible for a P2PE Solution approval?
-
How can an entity meet PCI DSS requirements for PAN masking and truncation if it has migrated to 8-digit BINs?