PCI Security Standards Council®

CPSA Remediation Statement

Download the remediation statement

The PCI Security Standards Council maintains rigorous guidelines for its Card Production Security Assessors (CPSAs). To that end, it has created a clear-cut program to help all CPSAs uphold a strong profile by following a process that ensures their consistency, credibility, competency and ethics. The quality assurance (QA) program is based on eight guiding principles that the assessor community must adhere to:

  1. Uphold the best interest of the assessor client
  2. Adhere to validation requirements among the assessor company
  3. Adhere to validation requirements among the assessor employee
  4. Maintain consistent assessor procedures and reporting
  5. Interpret the PCI standards appropriately as applicable to the client's systems & environment
  6. Remain current with industry trends and PCI SSC updates in the assessor community
  7. Report all opinions as factual, documented and defensible
  8. Maintain a positive relationship between the assessor and PCI SSC

When a CPSA enters remediation within the QA program, it indicates there is a need for the CPSA to improve in one or more areas of their operations. These areas may include a lack of documentation in a series of reports, failure to meet business expectations with a fully operational internal QA program, or a failure to renew appropriate insurance coverage or other requirements addressed within the Card Production Security Assessor Qualification Requirements. The PCI Security Standards Council has full confidence in all CPSAs posted on our Website. These organizations have successfully demonstrated years of security experience prior to qualifying, and knowledge of the PCI CPSA requirements, supplemented with annual training and testing. In short, simply because a CPSA is in remediation, it does not nullify their knowledge of the PCI Card Production Standards subject matter. All CPSAs currently in remediation status are working diligently with the Council to return to good standing.

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