North American Community Meeting

Frequently Asked Questions


Location and Accommodation

Who should attend the PCI Security Standards Council Community Meeting 2012?
The PCI Security Standards Council's annual community meetings provide an exclusive opportunity for Participating Organizations, Qualified Security Assessors (QSAs), Approved Scanning Vendors (ASVs), PIN Transaction Security (PTS) group members, Payment Application QSAs (PA QSAs) and Point to Point Encryption Assessors (P2PE) to learn firsthand about the upcoming new standards releases, as well as gain insight into other Council programs and standards. Each session will provide extensive opportunities for questions and answers with representatives from each of the payment brands.

Where is the 2012 Community Meeting going to be located?
The conference will be held at the following venue:

Walt Disney World Swan and Dolphin Resort
1500 Epcot Resorts Boulevard, P.O. Box 22653
Lake Buena Vista, Florida 32830
United States
+ 1 (407) 934-4000

Which hotel has a room block for this meeting?  What are the rates?
Please click here for the accommodations section of the website.

Registration – In-Advance and On-Site

What is the registration fee for attending the Community Meeting?
POs receive 2 free registrants and then pay $395 for additional registrants. QSA/ASV/ISA/PTS members receive 1 free registrant and then pay $695 for additional registrant. If a company is both a QSA and ASV it will receive 2 free registrants (1 for each program). If a company is both an ISA Sponsor Company and a PO, active ISAs will need to register under the ISA registration type or they will not be allowed to attend the assessor session.

What does my registration fee include?
Your registration includes admission to the conference sessions, access to speaker presentations and papers, an attendee list, access to the Vendor Showcase, daily breakfast and lunch, and admittance to the Welcome Reception and Networking Reception. 

Will I receive a confirmation of my registration?
For registrations made online, confirmation of registration will be immediately sent via email.  For registrations made with check payment via mail, please allow two weeks for processing; confirmation of registration will be sent via email immediately upon processing. If you do not receive your confirmation after 30 days, please call e-mail or +1 (781) 876-8855.

Will I receive a receipt for my registration?
Your email confirmation will also serve as your meeting registration receipt. If you need something more detailed, please e-mail or call +1 (781) 876-8855.

May I register onsite for the meeting?
Yes, you may register onsite at the meeting. However, only credit cards will be accepted for on-site registrations; checks and cash will not be accepted. Payment must be made in full for entry to the conference. We strongly encourage you to register in advance so that you will have a speedier check-in when you arrive at the meeting.

Where do I go when I get to the Walt Disney World Swan and Dolphin Resort? Where is the event held?
The Community Meeting rooms are located in the Dolphin building of the resort.  Signs will be clearly posted in the lobby area of the hotel. Please refer to your Program Guide once onsite for the complete agenda with room assignments.  Click here to access the meeting rooms floor plan.

Will I receive a refund if I have to cancel my registration?
Refunds are available based on when you cancel. Cancellations made on or before August 16, 2012 will be refunded 100% of the registration fee, less a $25 administrative fee to cover the processing cost. Cancellations made from August 16, 2012 to August 30, 2012 will be refunded 50% of the registration fee, less a $25 administrative fee. No refunds will be available for cancellations made on or after August 30, 2012 or for no-shows. You may substitute another person from your firm or company if you are unable to attend. Requests for refunds in accordance with this policy or substitutions may be submitted via email to  or call +1 (781) 876-8855. 

I have registered for the meeting but would like to make changes to my name on my badge. How do I do this?
Your meeting badge will be created using the name and affiliation information submitted in your registration. If you would like to change the information on your badge, please e-mail or call +1 (781) 876-8855 with your requested change prior to the conference.  You may also request the change onsite at the meeting registration area but please note there may be a wait due to the high volume of activity expected at the registration area.

While On-Site

What is the “official” language of the meeting?
The Community Meeting presentations and hand-outs will be in English.

What is the dress code for the Community Meeting?
Business casual attire is encouraged for all meetings and events at the PCI SSC Community Meeting 2012. 

Will I have Internet Access while at the meeting?
Yes, there will be wireless internet access in the conference area. The access code for this secured wireless network will be included in your registration materials.  Attendees staying at the hotel and confirmed within the PCI Room Block will receive a separate access code that will work in their guestroom. 

May I twitter, blog or use other Social Media outlets before, during and after the meeting to discuss topics announced at the meeting?
The Community Meeting is a unique annual opportunity to meet face-to-face with your Participating Organization peers. It is a chance to share views, give feedback, network and discuss new developments in person. Use of social media tools at Community Meetings to discuss and share non-confidential information is welcome.

However, in order to keep these valuable face-to-face discussions moving along, we kindly request that if you wish to use social media, you do so in a manner that does not distract from the goals of the meetings. Additionally, if you choose to use social media to report on your experience at Community Meetings, please do not publish confidential details of specific discussions or disclose any information about any company's security position or compliance status.

The Council will be sharing updates via Twitter @PCISSC and the #PCICM hashtag and encourages the use of #PCICM for related posts.

Tell me more about the Welcome Reception and Networking Reception.
The Council invites all attendees to join them at both the Welcome and Networking Receptions. The Welcome Reception will provide attendees with networking opportunities across global regions and industry markets. The Welcome Reception will take place at Fantasia Garden Pavilion at on Wednesday, September 12, from 5:30-6:30 pm.  On Thursday, the Council invites you to relax after an informative day during an evening Networking Reception with refreshments.  The Networking Reception will take place at the Swan Dolphin White Sand Beach and Cabana on Thursday, September 13, from 5:30-7:00pm.

Will there be vegetarian or other dietary meal options at the Community Meeting?
Yes. Vegetarian and other special dietary needs (such as kosher, gluten-free, etc.) can be made available upon request; please contact in advance with your request.

What if I need special assistance?
If under the applicable laws of the U.S. you require auxiliary aids or services, please e-mail or call +1 (781) 876-8855.

Will I be able to store my luggage at the PCI SSC Community Meeting Registration Desk after I check out from the hotel?
PCI SSC is unable to store luggage for you. If you are checking out of the hotel prior to your departure time from the conference, please store your luggage with the hotel bell staff. 

Orlando/USA Area Information

What is the weather like in Orlando for the month of September?
The weather during the Community Meeting will be about 90° F/32° C from a high during the day and about 73° F/23° C in the evenings. 

Where may I obtain information about the Orlando airport and transportation options to the Walt Disney World Swan and Dolphin Resort?
Please click here to visit the Ground Transportation section of the Community Meeting Web site.

What are the driving directions to the hotel?
Please click here to visit the Ground Transportation section of the Community Meeting Web site.

I am traveling from overseas; do I require a passport/visa to travel to Orlando?
For information on passport/visa requirements for entry into the United States, visit .  Should you need to apply for a visa, please send an email request to, and we will send you a letter of invitation to support your application. However you must contact us as soon as possible with your request.

What is the tipping policy and currency/exchange rate for the United States?
The typical tipping policy for the United States is 15-20% of the cost of the item for cab drivers, limousine drivers, restaurant wait staff(may be 25% if you dine at a fine restaurant), and room service.  For hotel staff, the tipping policy is as follows: parking valet - $5 when you leave your car and when you pick it up, doorman - $5 if he hails you a taxi, bellman - $5 per bag, chambermaid - $2 per day (can go up to $10 per day depending on the type of hotel you are staying at), concierge – tipping is not necessary however if the service has been especially valuable you may tip $5-$20, bartender - $1 per drink, and coat check attendant - $1 per item.  If you go on a tour, it is custom to reward a good guide by tipping 10-20% of the cost of the ticket.
The currency for the United States is the dollar, the symbol is $. The exchange rate (as of March 2012) is $1 = €0.750745 or $1 = £0.626826. For the most up-to-date exchange rate please visit

What is the voltage for the United States?
The United States runs on 120 V, 60 HZ and uses an A & B plug.

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The PCI Security Standards Council (the "Council") provides a variety of tools, questionnaires, guidance, FAQs, training resources and other materials and information to assist organizations seeking to achieve compliance with its standards (the "Standards"). Third party products and services are also available, but the Council does not endorse or recommend any such third party products or services, and advises all organizations seeking to achieve compliance to become familiar with the Standards and related requirements before purchasing third party products or services. Ultimately, all applicable requirements must be met in order to achieve compliance, regardless of whether or what third party products or services are used.
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